Refund Policy for Magiccann India LLP.

At Magiccann India LLP. (“Magiccann”), we strive to offer high-quality digital services. This policy outlines the refund process for digital services offered by Magiccann.

  1. Refund Policy for Digital Services
  • No Refunds: Magiccann generally does not offer refunds for digital services such as E-commerce solutions, Website Development, Digital Marketing etc.
  • Exceptions: In some special cases, refunds may be considered. These cases include:
    • Failure to deliver the agreed-upon service.
    • Significant errors or omissions in the service that were not due to client-side requirements.

Refunds in exceptional cases are subject to the sole discretion of Magiccann’s management. Clients are encouraged to thoroughly review their service agreements before making payments.

  1. Refund Process
  • Prepaid Orders: Customers who made payments through credit card, debit card, net banking, UPI, or any other prepaid method will receive their refund in the original payment method within 7 to 10 business days, depending on the bank or payment processor.
    • NEFT (National Electronic Funds Transfer)
    • IMPS (Immediate Payment Service)
    • UPI (Unified Payments Interface)
    • Cheque
    • Cash Order
    • Other methods as deemed appropriate by Magiccann digital.
  • Refund Timeline: After a return or refund request is accepted, Magiccann digital will initiate the refund process within 2 to 3 business days. The time it takes for the refund to reflect in the customer’s account will depend on the payment method used and banking procedures, typically between 7-10 business days.